1. Introduction
Sage & Lilly Co. ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you visit our website, purchase products, or interact with our services.
By using our website, you consent to the collection, use, and disclosure of your personal information as outlined in this policy.
2. Information We Collect
We collect the following types of information:
- Personal Information – Name, email address, phone number, billing/shipping address.
- Payment Information – Processed securely via third-party payment providers (we do not store payment details).
- Order & Transaction Details – Products purchased, order history, and delivery details.
- Website Usage Data – IP address, browser type, pages visited, and time spent on the website.
- Marketing Preferences – Engagement with emails, promotions, and surveys.
3. How We Use Your Information
We use your information for the following purposes:
- Order Processing – To fulfill and deliver your purchases.
- Customer Support – To respond to inquiries and provide assistance.
- Marketing & Promotions – To send updates, offers, and newsletters (you may opt out anytime).
- Website Improvements – To analyze site performance and enhance user experience.
- Legal & Security Compliance – To comply with regulations and prevent fraud.
4. Data Storage & Security
- Your data is stored securely within our website’s infrastructure, powered by WooCommerce.
- We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.
- Payment data is processed via secure third-party payment gateways, ensuring compliance with PCI DSS standards.
5. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. However, we may share your information with:
- Service Providers – Payment processors, couriers, and email marketing platforms.
- Legal Authorities – If required by law or to prevent fraud.
WooCommerce may collect and process analytics-related data—please refer to their Privacy Policy.
6. Cookies & Tracking Technologies
Our website uses cookies to enhance your experience. You can control cookie settings through your browser.
7. Your Rights & Choices
You have the right to:
- Access, correct, or delete your personal data.
- Opt-out of marketing communications.
- Request details on how your data is used.
To make any requests regarding your data, please contact us at sageandlillyco [at] gmail [dot] com.
8. Privacy Statement
8.1 Why Do We Collect Data?
We collect electronic data (such as emails, IP addresses, and order history) to:
- Enhance marketing quality
- Improve our products and services
- Provide better customer support
8.2 Where is Data Stored?
- Our website is hosted on WooCommerce, which stores data for analytics purposes.
- For more information, refer to WooCommerce’s Privacy Policy.
9. Updates to This Policy
We may update this Privacy Policy as necessary. Changes will be posted on this page, and we encourage you to review it periodically.
Last updated: 03/04/2025
